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Chiropractic First - IOI Mall Puchong

Updated 2026-08-09 · 1,595 reviewed · 56 listed · Scored from 172 Google reviews · How we rank ›

4.7(172) 85 composite score See reviews on Google ✓ Google-verified
Wellness & Therapeutic MassageSports ChiropracticNeck Pain & Posture CorrectionDisc Rehabilitation & PhysiotherapyPrenatal & Pediatric ChiropracticSpinal & Back Pain Treatment
Chiropractic First - IOI Mall Puchong
Services
Wellness & Therapeutic Massage, Sports Chiropractic, Neck Pain & Posture Correction
Reviews
172

What recent reviews say

Over six years at this IOI Mall location, most patients report clear pain reduction within weeks of starting treatment under Dr. Si Moi, Dr. Mathumalar, or Dr. Koh Zu Xiang. Reviewers consistently praise the clinic's cleanliness, staff warmth, and the doctors' unhurried listening style, though one patient flagged a three-week wait and aggressive upselling of x-ray packages bundled with promo deals.

Praised for
  • skilled adjustment and pain relief
  • attentive and caring doctors
  • clean, organized clinic environment
  • professional and friendly staff
  • gentle and patient approach
Watch-outs
  • long wait times for appointments
  • pressure to buy expensive x-ray packages
  • package terms not honored if customer declines x-rays
pain-relief-effectiveskilled-adjustmentfriendly-staffprofessional-serviceclean-cliniclong-wait-timesknowledgeable-doctorgentle-techniquegood-communicationflexible-scheduling
Best for: People with chronic neck and back pain seeking hands-on adjustment over years, not one-off visits.
Think twice if: Appointment wait times can stretch to three weeks; avoid low-price promo packages if you want to skip x-ray upselling.

Strengths

  • Dr. Si Moi, Dr. Mathumalar, and Dr. Koh Zu Xiang all named repeatedly
  • pre-treatment x-ray protocol builds patient trust
  • home posture and stretch coaching included
  • flexible appointment rescheduling for urgent cases

Worth knowing

  • Dr. Si Moi, Dr. Mathumalar, and Dr. Koh Zu Xiang are named as regular doctors
  • Clinic performs or arranges pre-treatment spine x-rays before care begins
  • Patients report posture and stretching advice given at end of sessions
  • Staff reschedule urgent appointments promptly
  • One patient waited three weeks for RM99 promo appointment after purchase

What reviews say by service

Spinal & Back Pain Treatment
Sustained improvement in chronic lower back pain reported after a few sessions.
Neck Pain & Posture Correction
Neck pain reduced noticeably within weeks; doctors give posture and home stretches.
Sports Chiropractic
Hip and joint pain improved after a few sessions.
Disc Rehabilitation & Physiotherapy
Leg pain issues resolved within a month of treatment.

How it compares

  • Rated 4.7 against a 4.81 average across the 35 wellness & therapeutic massage businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 81
Review volume 97
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
146
4
17
3
1
2
1
1
7

Common questions

Do I need an x-ray before treatment?
Yes. The clinic requests a spine x-ray before any treatment so the doctor can review your condition and advise on the best approach.
How long before I feel improvement?
Most reviewers report noticeable pain reduction within a few sessions (around a month). One patient with chronic pain felt significant improvement after 12 treatments.
How quickly can I get an appointment?
Routine appointments may wait 2-3 weeks, but the staff reschedule urgent cases promptly.
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Last updated 2026-08-09